Att radiant max phone case4/16/2023 ![]() ![]() ![]() After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address: To return an item, please email our customer service at to obtain a Return Merchandise Authorization (RMA) number. If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 15 days from delivery date. All returned items must be in new and unused condition, with all original tags and labels attached. Note: If you choose an expedited shipping, please remember to leave a valid contact number, this is required for expedited shipping’s courier delivery. United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland Expedited Shipping – Express shipping with courier delivery ( DHL, UPS, FedEx, TNT)ĭelivery Time Airmail and Airmail RegisteredĪustralia, New Zealand, Singapore, United Arab Emirates Airmail Registered – Tracked shipping via national postal services ( HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)ģ. ![]() Airmail – Free untracked economy shipping via national postal services ( HK Post, Singapore Post, China Post, PostNL, Swiss Post, Sweden Post, USPS, Royal Mail e.t.c.)Ģ. You can choose the preferred shipping method on the cart page during the checkout process. We offers 3 international shipping methods:ġ. The time it takes to prepare your items for shipping is separate from the delivery time. It usually takes 1-3 business days to ship out . To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.We occasionally run a flat-rate international shipping promotions and shipping rates may vary.Before we can ship your order, we prepare your products, do strict quality-control tests and carefully package the items. The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. All international addresses have to be written in English. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to most address in the world. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. International returns may take longer to arrive (2 to 4 weeks). This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within one to two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, item damaged during shipping, etc.). You may return most new, unopened items within 30 days of delivery based on the tracking info for a full refund. ![]()
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